Cogeco Communications

Corporate Social Responsibility


CSR at Cogeco

Cogeco Inc. has engaged in a corporate social responsibility (CSR) journey aimed at operating responsibly and sustainably and being a model of good corporate citizenship. Concretely, this means we seek to integrate practices that improve the environmental and social impacts of our operations, while ensuring the Corporation’s continued development. We continually work to incorporate initiatives that can add significant value to our stakeholders, and report on these initiatives and our progress through key performance indicators (KPIs) available on our website and in our bi-annual CSR report. All KPIs reported provide coverage of 100% of our operations, unless otherwise stated.

Detailed KPIs can be found in our new ESG data supplement available here.

2020 Highlights

Cogeco Communications is

one of Corporate Knight’s

100 most sustainable companies

in the world for the second year in a row.

We have donated

more than 1%
of our pre-tax profit.

95% of our employees

are trained on our

Code of Ethics.

Our broadband network was

available more than 99.9%

of the time.

We reduced our absolute scope

1 & 2 GHG emissions
by 17% in 2020 vs 2019.


56% of our customers received bills

electronically at the end of fiscal 2020.

Our frequency of workplace-related

incidents was below industry average

in thejurisdictions where we operate

and we had 0 fatalities.

We remained in the top tier

of family-controlled

dual-class companies listed

on a Canadian stock exchange.

36% of managerial positions and

above were occupied by women.

Cogeco's new emissions reduction targets in line with climate science

Cogeco is committed to doing its part to fight the impacts of climate change and secure a thriving, sustainable economy. As part of this commitment, we have set new emissions reduction targets that have been approved by the Science Based Targets initiative (SBTi) as consistent with levels required to meet the goals of the Paris Agreement. The Science Based Targets initiative is a collaboration between CDP, the United Nations Global Compact, World Resources Institute (WRI) and the World Wide Fund for Nature (WWF). The SBTi defines and promotes best practice in science-based target setting and independently assesses companies’ targets.

Our targets cover emissions from our operations as well as emissions from our value chain and are as follows:

Cogeco commits to reduce absolute Scope 1 & 2 emissions by 65% by 2030 from 2019.

Cogeco also commits that 50% of suppliers by spend covering purchased goods & services and capital goods will set science-based scope 1 & 2 emissions reduction targets by 2025.

In addition we will reduce emissions from the use of sold products and employee commuting by 30% by 2030 from 2019.

The targets covering greenhouse gas emissions from our operations (scopes 1 and 2) are consistent with reductions required to keep warming to 1.5°C, what the latest climate science has told us is needed to prevent the most damaging effects of climate change. The targets for the emissions in our value chain meet the SBTi’s criteria for ambitious value chain goals, meaning they are in line with current best practice.

As a further indication of our commitment to climate action, Cogeco has joined corporate leaders representing more than $3.6 trillion in market cap, in signing the Business Ambition for 1.5°C commitment, an urgent call to action to limit the worst impacts of climate change.

Materiality assessment

Every two to three years, Cogeco conducts a materiality assessment in order to identify the most important environmental, social and governance topics for its stakeholders. During our last materiality assessment, conducted in 2018, we engaged with more than 600 stakeholders and identified 11 key topics. We are currently in the process of launching a new materiality assessment to re-validate the key ESG issues for our stakeholders.

Key CSR topics

  • Energy management
  • Talent attraction, development and retention
  • Employee health, safety and wellness
  • Diversity
  • Customer experience
  • Privacy
  • Data security
  • Business continuity
  • Product quality and innovation
  • Corruption prevention and competitive behaviour
  • Governance