
CABLE SECTOR
CUSTOMER STATISTIC
Net additions (losses) % of Pene tration
(1)
Quarters ended Six months ended
February 29, February 29,
February 28,
February 29,
February 28, February 29,
February 28 ,
2012 2012
2011
2012
2011 2012
2011
PSU 1,955,928 12,280 26,490 58,459 68,266
Television service customers
(2)
873,326 (9,111) (788) (4,659) 6,250 53.5 54.9
HSI servic e cu stomers 626,017 7,518 10,550 24,803 27,422 38.3 36.5
Telephony service customers 456,585 13,873 16,728 38,315 34,594 27.9 24.4
(1) As a percentage of Homes Passed.
(2)
The number of Television service customers includes 752,642 Digital Television service customers
Fiscal 2012 second-quarter and first six months, PSU net additions were lower than in the comparable period of the prior year mainly as a
result of category maturity, competitive offers and tightening of our credit controls and processes. For the second quarter and the first si x
months net customer losses for Television service customers stood at 9,111 and 4,659, respectively, compared to 788 and net additions
of 6,250 for the same periods of the prior year. Television service customer net losses in the second quarter and the first six months of
fiscal 2012 are mainly due to the competitive promotional offers for the video service combined with the tightening of our credit controls
and processes. In the quarter, Telephony service customers grew by 13,873 compared to 16,728 for the same period last year, and the
number of net additions to the HSI service stood at 7,518 customers compared to 10,550 customers in the second quarter of the prior
year. HSI and Telephony net additions continue to stem from the enhancement of the product offering, the impact of the bundled offer
(Cogeco Complete Connection) of Television, HSI and Telephony services, and promotional activities. For the three and six-month
periods ended February 29, 2012, additions to the Digital Television service which are included in the Television service customers, stood
at 25,423 and 74,316 compared to 26,450 and 55,364 for the comparable periods of the prior year. Digital Television service net additions
are due to targeted marketing initiatives to improve penetration, the launch of new HD channels, the continuing interest for HD television
service and the deployment of Digital Terminal Adapters technology to migrate customers from analog to digital services.
OPERATING RE S ULTS FR OM CONTI NU IN G OP E R ATIONS
Quarters ended Six months ended
February 29, February 28, February 29, February 28,
2012 2011 Change 2012 2011 Change
($000, except percentages) $ $ % $ $ %
(unaudited)
(unaudited)
(unaudited) (unaudited)
Revenue 317,735
293,457
8.3
633,159 580,661
9.0
Operating costs
(1)
171,649 160,530 6.9 348,108 315,854 10.2
Management fees - COGECO Inc. 2,343 2,528 (7.3)
9,485 9,172 3.4
Operating income before depreciation and amortization 143,743 130,399 10.2 275,566 255,635 7.8
Operating margin 45.2% 44.4% 43.5% 44.0%
(1) Represents th e sum of salaries, employee benefits and outsource d services as well as other external purchases included in the interim consolidated statements
of prof i t o r l oss.
Revenue
Fiscal 2012 second-quarter revenue rose by $24.3 million, or 8.3%, to reach $317.7 million, when compared to the prior year. For the first
six months, revenue amounted to $633.2 million, an increase of $52.5 million, or 9% when compared to the first six months of fiscal 2011.
The increase in revenue was driven by PSU growth, rate increases implemented in April and October 2011 combined with the
acquisitions of MTO Telecom Inc. (“MTO”) and Quiettouch Inc. (“QTI”) during the second half of fiscal 2011.
Operating costs
For the second quarter of fiscal 2012, operating costs, excluding management fees payable to COGECO Inc., increased by $11.1 million,
to reach $171.6 million, an increase of 6.9% compared to prior year. For the first half of the fiscal year, operating costs, excluding
management fees payable to COGECO Inc., amounted to $348.1 million, an increase of $32.3 million, or 10.2%, when compared to the
same period of fiscal 2011. The increase in operating costs is mainly attributable to servicing additional PSU, the launch of new HD
channels, additional programming costs, deployment and support costs related to the migration of Television service customers from
analog to digital and the acquisitions of MTO and QTI.
Operating income before depreciation and amortization and operating margin
Fiscal 2012 second-quarter operating income before depreciation and amortization increased by $13.3 million, or 10.2% to reach
$143.7 million, and by $19.9 million, or 7.8%, in the first six months to reach $275.6 million. Cogeco Cable’s second-quarter operating
margin increased to 45.2% from 44.4% in the comparable period of the prior year. For the first six months, the operating margin
decreased to 43.5% from 44% in the first half of fiscal 2011.
DISPOSAL OF SUBSIDIARY AND DISCONTINUED OPERATIONS